Stage 1
GHS 0.00
Total Overdue Amount
Stage 2
GHS 0.00
Total Overdue Amount
Stage 3
GHS 0.00
Total Overdue Amount
Stage 4
GHS 0.00
Total Overdue Amount
Overdue Recovery Pipeline
GHS 0.00 recovered · 0 settled
1Stage
Automated Reminders
Days 1 – 30
SMS reminders & guarantor notifications
0 Active Cases
2Stage
Shop Phone Calls
Days 31 – 60
Direct phone contact by shop officers with call outcome logging
0 Active Cases
3Stage
Agent Assignment
60+ Days
Field collection agents dispatched; repossession permitted (<70% paid)
0 Active Cases
4Stage
Legal Action
60+ Days · NRCD 292 protected
70%+ paid — court order required before repossession (NRCD 292)
0 Active Cases
| # | Client Name | Ghana Card | HP Reference | Product | Overdue (GHS) | Days Overdue | NRCD 292 Status | Guarantor Notified | Actions |
|---|---|---|---|---|---|---|---|---|---|
| No records yet — no cases 1–30 days overdue. | |||||||||
| # | Client Name | Ghana Card | HP Reference | Product | Overdue (GHS) | Days Overdue | Contacted | Last Contact Date | Status | Actions |
|---|---|---|---|---|---|---|---|---|---|---|
| No records yet — no cases 31–60 days overdue. | ||||||||||
| # | Client Name | Ghana Card | HP Reference | Overdue (GHS) | Days Overdue | Agent Assigned | Visit Scheduled | Case Status | Actions |
|---|---|---|---|---|---|---|---|---|---|
| No records yet — no 60+ day cases awaiting agent recovery. | |||||||||
Active Collection Agents
SM
Samuel Mensah
0244100007
0 Active Cases
⚠ URGENT — Legal Action Required
0 cases 60+ days overdue with 70%+ of the HP price paid. Goods are protected under NRCD 292 — a court order is required before repossession.
| # | Client Name | Ghana Card | HP Reference | Overdue (GHS) | Days Overdue | Assigned Officer | Case Reference | Hearing / Visit Date | Status | Actions |
|---|---|---|---|---|---|---|---|---|---|---|
| No records yet — no protected-goods cases requiring legal action. | ||||||||||
Guarantor Notifications
No records yet — no active cases with a guarantor on file.
Collection Activity Timeline
Collection SMS & payments
No collection activity yet.